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Remote Jobs 

April 16th

Support Developer

Find remote customer support positions on Remote Jobs by HBTech. These roles involve helping customers through various channels, from email and chat to phone support. Discover opportunities to provide excellent customer service, troubleshoot issues, and build strong customer relationships while working from home.

We are looking for a Support Developer to interact with our clients from Global Markets.

Working on our team as a Support Developer position involves:

  • analyzing and diagnosing incoming cases;

  • debugging server-side, client-side code, and database queries;

  • conducting comprehensive testing of the solution;

  • providing development consultations, including phone support;

  • handling feedback on cases and escalations efficiently;

  • analyzing the performance of all system components;

  • resolving the issue or preparing a description for product developers.

Candidate Expectations:

  • proficient in JavaScript at an intermediate level;

  • proficient in C# at an intermediate level;proficient in SQL (T-SQL) at an intermediate level;

  • experience with MS SQL Server, Oracle and Postgres databases;

  • extensive background in web application development;

  • skilled in developing integrations between web applications;

  • excellent customer service and interpersonal skills;

  • exceptional proficiency in both verbal and written communication;

  • strong teamwork and collaboration skills;

  • the ability to handle multiple activities simultaneously and prioritize tasks effectively;

  • English level — Upper-intermediate or higher.

What You Should Expect From Us:

  • the award-winning product (a Leader in Gartner Quadrants) to be proud of;

  • a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;

  • culture of genuine care, ownership, dedication, and high standards (learn more here);

  • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;

  • caring for your health: Creatio offers several options for medical insurance together with our medical partner;

  • Creatio offers all team members competitive pay;

  • paid leave options for life-qualifying events, sicknesses, etc;

  • nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.