Operations Onboarding Associate

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

**About the Role:**We’re partnering with a remote-based company that's seeking a detail-oriented and technically savvy Operations Onboarding Associate. This full-time remote position, plays a key role in ensuring smooth operations, particularly in vendor and customer onboarding, product catalog management, and system integration setup and testing.

**Responsibilities:**

• 1-3 years of experience in operations, or a similar role.

• Assist with new vendor onboarding and new customer onboarding, ensuring a seamless experience for all parties.

• Manage our product catalog, including uploading and updating digital content on our website.

• Set up and conduct QA testing for integrations, such as our Shopify integration. Work closely with vendors to facilitate and troubleshoot connections.

Requirements:

• Technically savvy with the ability to quickly learn new systems and tools.

• Proficiency in Excel and working knowledge of databases is essential.

• No coding or programming skills required.

• Strong attention to detail and excellent organizational skills.

• Experience or interest in the pet industry is a bonus but not mandatory.

What We Offer:

• A fully remote work environment with flexible scheduling.

• Opportunities for growth and skill development.

• The chance to make a meaningful impact on our operations and customer experience.

If this sounds like the perfect role for you, apply today and help us streamline operations and deliver exceptional service to our vendors and customers!